Privacy Policy
At Kobe Lucy, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, services, and products.
Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, shipping and billing address, and payment details.
Account Information: Username, password, and other account details.
Technical Data: IP address, browser type, time zone settings, operating system, device information, and cookies.
Transactional Data: Purchase history, order details, and payment methods.
Usage Data: Information about how you use our website, products, and services.
Marketing Preferences: Communication preferences, and your consent to receive promotional materials.
How We Use Your Information
We may use the information collected for the following purposes:
Order Processing and Delivery: To process your orders, provide updates, and deliver your products or services.
Customer Support: To respond to inquiries, provide customer service, and address your concerns.
Marketing and Communication: To send newsletters, promotions, and marketing materials with your consent. You may opt out at any time.
Website Improvements: To improve our website, services, and products based on your feedback and usage data.
Compliance and Legal Requirements: To comply with legal obligations, protect against fraud, and ensure security.
Sharing Your Information
We only share your information when it is necessary. We may share your personal data with:
Service Providers: Third-party service providers who assist with payment processing, shipping, website hosting, and marketing activities.
Business Partners: To provide you with offers, promotions, and joint services with your consent.
Legal and Compliance: To comply with legal obligations, government requests, or to protect our legal rights.
We will never sell or lease your personal information to third parties for marketing purposes.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to keep your login state, enhance your browsing experience, analyze website traffic, and tailor marketing messages to you. You can disable cookies through your browser settings.
Security of Your Data
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet is 100% secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of our website or services after changes are made constitutes acceptance of the updated policy.